Brennan Cooney

About Brennan Cooney

Cybersecurity Engineer and Intelligence Analyst with experience supporting vulnerability assessments, configuration hardening, and security testing across Windows and Linux environments. Background includes enterprise security and automation exposure, analysis experience, and hands-on security labs. Strong foundation in security assessments, technical documentation, and cross-functional collaboration. Ability to assess, interpret, and rectify potential threats through procedural testing, evidence collection, and technical documentation. Excels in complex data analysis and developing operational procedures. Excellent analytical, verbal, and written communication, critical thinking, problem solving, and computer skills. Adept at working with diverse teams to achieve organizational goals in high-stakes environments.

Experience

1. Guest Experience Educator

   lululemon

   Feb 2025 — Present · Tampa, FL, US

   Engage with guests in a high-volume environment, resolving concerns and escalations while maintaining long-term customer loyalty and trust.• Educate guests on product design, functionality, and intended use, enabling informed decision-making through consultative, needs-based guidance.• Drive personalized recommendations that contribute to individual and store-level sales goals through relationship-focused engagement.• Support membership and community initiatives designed to strengthen retention and repeat engagement.• Collaborate with store leadership and cross-functional team members to ensure consistent service standards and operational execution.

Education

• Western Governors University

  Bachelor of Science - BS, Computer Science

• Eastern Florida State College

  Associate's degree, Information Technology