Brenna Behnke

About Brenna Behnke

I\'ve had the opportunity to work across a variety of industries, which has shaped a well-rounded professional foundation. This experience has given me insight into how organizations operate, helped me hone a unique blend of skills to support business growth, and taught me how to build authentic relationships and communicate clearly in B2B environments.I specialize in digital marketing, SaaS, B2B sales, and account management. I\'m skilled in relationship management, strategic thinking, value-based selling, and both written and verbal communication. I\'m also comfortable with research, presenting, and driving customer engagement through relationship-focused strategies. In my current role as a Customer Success Manager, I take pride in being a trusted advisor to my customer partners—earning their confidence by following through on commitments and consistently advocating for them within the organization.Tech-wise, I’ve used a variety of tech tools, including CRM platforms like Gainsight and Salesforce, as well as Slack, Zoom, Teams, Microsoft Office, and Google Workspace.

Experience

1. Mid-market Customer Success Manager

   OpenSesame

   Jan 2025 — Present

   Promoted to manage mid-market accounts with a higher contract value- Managing one of our largest Enterprise Customers- Onboard new hires- Mentor

Education

• University of Galway

  Art, history, Celtic civilization, philosophy of phenomenology, Ancient Roman propaganda

  2011 — 2011

• Linfield University

  Bachelor of Science - BS, Business Marketing

  2008 — 2012