Brendon Carey

Ltd Technical Specialist Ii @Lincoln Financial

Charlotte, NC, US

Coached case managers on utility of surveillance and utilizing SIU resources based on prior work experience to maximize chances of success- Received multiple Fraud Fighter awards for identifying and gathering evidence used to prosecute fraudulent insurance claimants- Consistently exceeded all LTD critical objectives, including consistently exceeding claim resolution/prevention objectives by 200% or more- Developed and provided training to LTD training classes, and seasoned STD and LTD employees in desk management and claim management- Conducted thorough interviews to determine liability for disability claims and identify red flags- Mentored multiple case managers, including simultaneously- Demonstrated strong time management skills and ability to prioritize- Facilitated and directed multiple claim consults with medical and vocational professionals, providing direction toward claim resolution goals- Wrote detailed and informative communications to claimants and employers- Worked with a variety of differing contracts and employers while handling multiple accounts- Presented with numerous awards for customer service and contributions to the team beyond the scope of my role- Named Top 10% performer multiple times, and consistently achieved company-leading results year over year- Worked effectively with minimal supervision from home office

Syracuse University

BA, Psychology, Philosophy