Brendan Quinn
Technical Manager at Capital One
- Role
- Technical Manager at Capital One
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Brendan Quinn
Technical Expertise •Experience in troubleshooting, software support, deployment…
Experience
Technical Manager
Oct 2010 — Present · Wilmington, DE, US
Technical•Must ensure teams follow the correct procedures, policies and documentation requirements across project phases•Able to guide the team through the development, testing and implementation stages and review the completed work effectively•Provide direction and technical expertise in design, development and systems integration•Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation•Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability•Must provide technical training to teams when required and serve as a technical mentor to team members•Work effectively on solo projects and team projects at technical levelManagement•Ensure standard operating procedures and project guidelines are in place•Task allocation and performance evaluation of team members•Project scheduling and resource management•Meet with client teams and gather requirements, conduct regular team meetings and track project progress•Interview candidates and hire resources•Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments•Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time•Ability to match project tasks with opportunities for development so that employee potential is utilized to the maximum
Skills
- Active Directory
- Disaster Recovery
- Windows 7
- Call Centers
- Troubleshooting
- Servers
- Itil
- Windows Xp
- IT Management
- Technical Support
- Incident Management
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