Brendan Lathers

About Brendan Lathers

Hi, I\'m Brendan! As a Business Analyst Manager at LSPedia, my passion for learning and problem-solving has driven my growth across several different roles. I started as a Support/Operations Trainee and have since worked as a Support Engineer providing post-implementation support, a Technical System Analyst implementing LSPedia\'s OneScan software suite, and a Project Manager leading development and implementation initiatives. Now I manage a team of analysts who handle hundreds of software implementation projects in the pharmaceutical supply chain industry.Through this experience, I\'ve found that I really enjoy diving into complex systems and turning technical challenges into practical solutions for our clients. Whether I\'m establishing AS2/SFTP connections for EDI file exchange, managing multi-client software implementation projects, or leading a team of business analysts, I am motivated by solving problems that make a real difference.In my current role, I work on aligning our team\'s goals with the company\'s long-term milestones while making sure we deliver quality projects on time. I\'ve personally managed over 50 client implementations, learned the ins and outs of pharmaceutical supply chain regulations, and developed streamlined processes to improve implementation efficiency. My background covers everything from troubleshooting technical issues and managing APIs to working directly with customers and leading high-performing teams.What really motivates me is helping other people succeed whether that\'s mentoring my team, training clients on-site, or working with trading partners to solve implementation challenges. I think creating environments where everyone can learn and grow is key to getting great results.I graduated Summa Cum Laude from Oakland University with a degree in Management Information Systems. While I work with tools like PowerShell, SQL, REST APIs, and integration platforms like Cleo Harmony, what I\'m most proud of are my communication skills, ability to pick up new technologies quickly, and knack for adapting to whatever the situation needs.I love learning new things and am always looking for ways to improve. Feel free to reach out if you want to chat about supply chain technology, team leadership, or just connect!

Experience

1. Customer Success Manager

   LSPedia

   Feb 2026 — Present

Education

• Oakland University

  Management Information Systems, Information Security Management

  2019