Brendan Hennessey

About Brendan Hennessey

Data steward and enthusiast. Always learning. My areas of interest include business analysis, database management, customer success operations, and process innovation.

Experience

1. Tech Lead - Sales Analytics Infrastructure

   Atlassian

   Sep 2025 — Present · US

   As Tech Lead, I act as the key analytical resource in cross-functional data transformation projects. I design data infrastructure solutions that achieve executive reporting and strategy goals; which span general compensation strategy, complex deal recognition, novel metric reporting capability, and cross-system data fidelity improvement. Coordination with Systems Engineering, Data Engineering, Sales Operations, and other stakeholders within Sales Analytics ensures end-to-end project delivery. As tech lead, I frequently perform analytical user-acceptance testing and quality monitoring for systemic changes to our CRM and internal data warehouse.

Education

• Bentley University - McCallum Graduate School of Business

  Master of Science - MS, Business Analytics

  2017 — 2021

• University of Vermont

  Bachelor of Arts (B.A.) Summa Cum Laude, Geography

  2012 — 2016

Skills

• Remote Sensing
• Gis
• Arcgis
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Spatial Analysis
• Statistics
• Python
• Java
• Geography
• Physical Geography
• Geographic Information Science
• Geographic Information Systems (Gis)
• Customer Support
• Zendesk
• Web Chat
• Google Apps
• Salesforce.com
• Drift
• Professional Phone Skills
• Feedback Management
• Sql
• Linear Programming
• Business Process Outsourcing (Bpo)
• Outsourcing Management
• Software as a Service (Saas)
• Public Speaking
• Time Management
• Customer Service
• Teamwork
• Data Analysis