Brendan Costello
Sales Executive | Helping Brands Grow Through Strategic Gifting, Recognition, and Branded Merchandise
- Role
- Enterprise Client Success Executive at Summit Group
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Brendan Costello
Award winning sales executive with a proven track record consistently exceeding client…
Experience
Enterprise Client Success Executive
Jan 2020 — Present
Summit Group helps clients through a multitude of solutions that include branded merchandise, reward & recognition technology and programs, eCommerce platforms and creative communication campaigns—all designed to impact employees, channel partners and clients. I was hired to grow top-line revenue by acquiring new clients and expand current client relationships.•Responsible for the successful sale of solutions to mid to large scale accounts•Introduced importance of value selling to organization. Educated organization on how to demonstrate full portfolio of Summit solutions to client.•Defined the Client Success and Ops Specialist process for client experience. Educated team on importance of making every client experience easy and fun, and importance of their function in sales cycle. Defined and developed metrics to measure effectiveness of client journey.•Secured new multi-year agreements with five key clients •Drove client retention and increased revenue $400k in Year 2. Year 3 on target for $900k increase.•Instituted business reviews to hold both Summit and client accountable
Education
Jack Welch Management Institute
International Business/Trade/Commerce
DePaul University
Bachelor of Applied Science (B.A.Sc.)
Skills
- Fleet Management
- Forecasting
- Team Building
- Management
- Sales Operations
- Customer Service
- Salesforce.com
- Powerpoint
- Sales Process
- Inventory Management
- Ubuntu
- Excel
- Operations Management
- Direct Sales
- Income Statement
- Kaizen
- Logistics
- Customer Satisfaction
- New Business Development
- Lean Manufacturing
- Sales
- Sales Management
- Process Improvement
- Profit
- P&L
- Strategic Planning
- Account Management
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