Brendan Campbell
Founding CSM at Recura AI
- Role
- Founding Customer Success Manager at Recura Ai
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Brendan Campbell
I am a strategic Customer Success leader with a proven track record of building, scaling, and leading customer success organizations in the construction technology and SaaS sectors. My career has been defined by helping companies transform customer insights into business outcomes, driving adoption at scale, and shaping go-to-market and operational strategies that fuel long-term growth.As one of the founding members of BiltOn’s leadership team, I established the customer success strategy and operating model from the ground up, aligning product, sales, and engineering to deliver measurable improvements in compliance, efficiency, and job site safety. Throughout my career at BiltOn, Asite, and LEAP, I have consistently driven double-digit increases in product adoption, retention, and expansion revenue, while mentoring teams and influencing product innovation. I am passionate about building high-performing organizations, fostering strategic partnerships, and unlocking the full value of technology to help companies scale with impact.
Experience
Founding Customer Success Manager
Jan 2026 — Present · New York, NY, US
Education
Ohio Wesleyan University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Lassiter High school
Bachelor's degree, Economics
2008 — 2012
Ohio Wesleyan University
Bachelor's degree, Sport and Fitness Administration/Management
2012 — 2016
Skills
- Management
- Microsoft Word
- Time Management
- Customer Service
- Microsoft Office
- Powerpoint
- Microsoft Excel
- Social Media Marketing
- Strategic Planning
- Leadership
- Event Planning
- Teamwork
- Marketing
- Public Speaking
- Event Management
- Communication
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