Brendan Pineda
Marketing Major at the University of Louisville
- Role
- Product Zone Specialist at Apple
- Location
- La Grange, KY, US
- LinkedIn followers
- 500 followers
About Brendan Pineda
I am pursuing a BSBA in marketing at the University of Louisville. I expect to graduate…
Experience
Product Zone Specialist
Aug 2024 — Present · Louisville, KY, US
As a Product Zone Specialist, I deliver exceptional customer experiences by connecting guests with the right Apple products and services tailored to their needs. I stay current on product knowledge to confidently educate customers on features and functionality, while also collaborating with team members to maintain visual merchandising standards and optimize product availability.Key Responsibilities: • Engaged customers with tailored product recommendations and solutions across iPhone, iPad, Mac, and Apple Watch. • Educated guests on product features, AppleCare, and ecosystem integration to drive informed purchase decisions. • Maintained and organized product displays to align with Apple’s merchandising standards. • Partnered with operations and technical teams to ensure seamless support and issue resolution. • Tracked customer interactions to support performance metrics and improve future engagements.
Education
Oldham County High School
High School Diploma
2018 — 2022
University of Louisville
Bachelor's degree
2022 — 2027
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