Brendan Hawkins
Customer Success Manager at Yelp
- Role
- Customer Success Manager at Yelp
- Location
- Columbia, MO, US
- LinkedIn followers
- 500 followers
About Brendan Hawkins
With a profound passion for marketing and a deep-seated commitment to helping…
Experience
Customer Success Manager
Oct 2021 — Present
Supported and consulted with advertisers post-sale, ensuring ongoing satisfaction and long-term partnerships. Served as the day-to-day contact for clients within my book of business, providing personalized and responsive service. Efficiently handled escalations, prevented cancellations, and proactively upgraded clients\' ad campaigns to enhance results. Developed strong relationships with business owners, maximizing their marketing spend and aligning strategies with goals.
Skills
- Microsoft Word
- Event Planning
- Microsoft Office
- Leadership
- Public Speaking
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Social Media
- Customer Service
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