Brendan Fitzgerald
Senior Customer Ai Architect @WRITER
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WORK HISTORY
Senior Customer Ai Architect @WRITER
New York, NY, US
EDUCATION
Hofstra University
Bachelor of Arts - BA
SKILLS
ABOUT BRENDAN FITZGERALD
Product Director with 15+ years of B2B SaaS product leadership experience playing pivotal role shaping product strategy and execution, working across all levels of organization to drive transformational change for healthcare and life science organizations. Leverage customer success background to advocate for user-centric design by coaching teams to gain insights through user interviews and utilizing market data. Promote growth and development of junior team members, cultivating an environment of mutual learning and trust, and setting them up for individual success.Life Science Industry Subject Matter Expertise- Investigator Sponsored Research (ISR)- Health Economics and Outcomes Research (HEOR)- Real World Data / Real World Evidence (RWD/RWE)- Expanded Access Programs (EAP)- Continuing Medical Education (CME)- Corporate Funding Grants for Sponsorships and Charitable Contributions- Fellowship and Residency program supportGeneral Expertise and SkillsPeople ManagementStrategic PlanningCustomer DiscoveryProduct StrategyProduct RoadmapProduct OperationsJIRAOffice SuiteMiroNotionConfluenceSmartsheetFigmaQlik/Tableau
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