Brendan Duddy

Experience

1. Operations Associate

   Connecticut Stone

   Jun 2017 — Present

   Professionally maintained a calm demeanor while managing issues in complicated, high-stress situations during the summer work season in which 53% of business transactions occur. • Created and maintained an Excel spreadsheet to track the revenue generated from the day-to-day transactions (60-100) and the incoming & outgoing deliveries (4-7) of the daily operations. • Assisted operations manager with the planning of routine operations and special projects. • Maintained an average of in client sales each month through the summer of 2022. • Solved problems timely and effectively, ensuring client satisfaction. • Compiled five daily logs from three different departments (Sales, Inventory, & Dispatch) for executive review. • Maintained records related to sales, returns, and inventory availability. • Completed weekly stock inventories to identify and address issues negatively impacting controls. • Verified contents of inventory loads against bills of lading by a manual tracking system. • Operated payloaders, forklifts, and other industrial vehicles to transport equipment and products in a safe manner in accordance with OSHA standards & regulations. • Set up and calibrated automated saws and grinders to meet specific production requirements. • Engaged clients to build long-term trusted business relationships leading to returned business.