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Current company Hark
Technology; Information and Internet · 27 employees · Founded 2022 · New York, New York, United States
Hark was built for how customers actually communicate today, think: TikTok videos, voice notes — not checkbox surveys everyone deletes. We collect, unify, analyze, and share feedback as customers actually express it with +30% more context than traditional surveys. Now you can (finally) hear the human stories hiding behind those survey bar charts. Our AI handles the busywork and delivers narrative insights in seconds, eliminating manual tagging and Excel spirals. Hours saved can now be spent on what really matters: enhancing the customer experience. The insight you get from Hark moves customer feedback from being \"nice to know\" straight to the P&L, because richer context shows exactly where revenue is growing. Or leaking. Create a VoC program you connect with, not just report on. Ready when you are.