Brendan Chelmo
Implementation Manager @Citizens
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WORK HISTORY
Implementation Manager @Citizens
Johnston, RI, US
Private Bank Operations-Client OnboardingExecutes a wide range of system processing to facilitate the setup and activation of all products and services offered to Private Bank clients across Treasury solutions, Digital platforms, and Deposit products.Acts as a highly proficient Subject Matter Expert holistically across the entire suite of products and services leveraged by Private Bank clientsManage the onboarding and related support activities for new and existing client relationships, tailoring each client’s solutions in a way that optimizes the client experience while exceeding expectations and mitigating risk.Resolve technical issues efficiently, ensuring effective coordination among departmentsDeliver holistic and comprehensive support to all aspects of client relationships, including but not limited to personal, business and fiduciary.
EDUCATION
Loomis Chaffee School
High School, General Studies
Southern New Hampshire University
Master's degree, Business Administration and Management, General
The University of Rhode Island
Bachelor's Degree, Film Media
ABOUT BRENDAN CHELMO
Seasoned & Versatile Professional with 10+ years of experience working in the Financial and Non-Profit Industries with a focus on Product Management, Implementations, Customer Support, Commercialization & Readiness. Skilled in Google Suite, Jira, Outlook, Confluence, Excel & PowerPoint. Adept at assuming additional responsibilities to champion diversity, equity & inclusion initiatives. Committed to driving positive change and fostering inclusive environments for organizational success. Eager to bring my most authentic self to your company every day. Passionate about driving business results while simultaneously improving company culture.
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