Brenda Knapp
Enterprise Itsm Process Leader @NextEra Energy, Inc.
Palm Beach Gardens, FL, US
EMAILS
b••••••••@nexteraenergy.com
MOBILE NUMBERS
+19•••••••54
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WORK HISTORY
Jun 2023 — Present
Enterprise Itsm Process Leader @NextEra Energy, Inc.
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EDUCATION
1994 — 1997
Cincinnati State Technical and Community College
AAB, Computer Communications
2003 — 2007
University of Phoenix
BS, Management
1994 — 1997
Cincinnati State Technical and Community College
AAB, Computer Programming
2015 — 2018
University of Dayton
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
SKILLS
Interviewing Subject Matter ExpertsSoftware DevelopmentMicrosoft ExcelChange ManagementLeading MeetingsAgile Project ManagementAnalysisSystem TestingContent ManagementLeadershipBusiness IntelligenceTroubleshootingMs ProjectProject ManagementManagementBusiness WorkflowsSharepointWork EthicProcess ImprovementCommunicationBusiness AnalysisBuilding Strong Business RelationshipsRequirements GatheringSoftware Project ManagementDatabasesEnterprise ArchitectureRequirements AnalysisBusiness RequirementsVisioCross-Functional Team LeadershipLexisBusiness ProcessPmpIntegrationVendor ManagementOperations ManagementUnixBusiness RulesModernizationBusiness Process Improvement
ABOUT BRENDA KNAPP
I am a dedicated IT leader with extensive experience and a relentless drive for…
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