Brenda Carmichael Kindler

Head of Service Experience Team (Nam) @Schneider Electric

Louisville, KY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Head of Service Experience Team (Nam) @Schneider Electric

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Louisville, KY, US

Lead our Service Experience Team for the NAM region by overseeing complex project deliverables and managing client services that extend beyond standard operational workflows. Serve as the essential link between clients, client managers, and operations teams, ensuring clear communication and seamless collaboration to drive exceptional service outcomes.

EDUCATION

1982 — 1987

Missouri University of Science and Technology

Bachelor’s Degree, Computer Science

N/A

Xavier University

Master, Business Administration, International Marketing and Management

SKILLS

Risk ManagementCompetitive AnalysisContract NegotiationEnergy MarketsProgrammingMicrosoft OfficeSalesProduct DevelopmentAnalysisCustomer RelationsProcurementNatural GasContract ManagementManagementTechnical TrainingTechnical WritingSoftware InstallationBusiness DevelopmentSoftware DevelopmentIntegrationCustomer Relationship Management (Crm)Streamlining Complex Work ProcessesAccount ManagementProcess AutomationTroubleshootingStrategic PlanningProject ManagementProblem SolvingCustomer ServiceEnergyBusiness PlanningMarketingLeadershipCommodity MarketsEnergy ManagementCross-Functional Team LeadershipProcess ImprovementManufacturingTrainingAnalytical Skills

ABOUT BRENDA CARMICHAEL KINDLER

Companies need a holistic view of energy management. They want insights into the strategies, data and resources needed to reduce consumption, drive innovation and maximize savings for business impact. When operating in silos, companies miss significant opportunities and leave returns on the table.At Schneider Electric, we are uniquely placed to meet this challenge through Active Energy Management. We serve as our clients\' outsourced energy manager and sustainability expert. We provide true end to end solutions from buying energy smarter to using energy more efficiently to operating more sustainability.Core Competencies:* Helping clients succeed, team building, and strategic business planning* Commitment to integrity and consistently meeting objectives* Process design, change management, and alignment for success* Recruiting and staffing initiatives* Leading cost reduction and avoidance efforts* Financial and contract negotiations* Creating a foundation of trust, relationship management, empowering, and involving others* Strategic thinking and directing entrepreneurial as well as mature projectsSpecialties: accountancy, business plans, competitive analysis, computer hardware, content management, contract management, customer relations, customer service, customer support, database administration, development, market planning, marketing, network installation, networking, phone systems, procurement, programming, project management, software development and design, technical sales, technical writing, technical training, troubleshooting and upgrades.

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Brenda Carmichael Kindler — Head of Service Experience Team (Nam) at Schneider Electric in Louisville, KY, US | Unifers