Brenda Thrower
Experienced Customer Service Representative
- Role
- Assistant Program Coordinator at Smart Kids
- Location
- Rock Hill, SC, US
- LinkedIn followers
- 500 followers
About Brenda Thrower
15 years of customer service experience offering support & problem solving in demanding call center environments for public utilities and leading industry technology employers. • The ability to resolve complex issues, active listening to customer/client concerns, build, nurture and maintain profitable business relationships to enhance customer loyalty and repeat business. • Business orientated with a strong capability to think outside of the box, lead by example, with the ability to communicate effectively, negotiate, compromise and accomplish a successful result. • Self starter • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Strategic-relationship/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. • Proficient in the Internet, Email, key entry, All Microsoft Suite Applications, and NDC Medisoft Advance Version 9
Experience
Assistant Program Coordinator
Oct 2023 — Present · Charlotte, NC, US
Education
York Technical College
Associate's degree, Business Administration and Management, General
1984 — 1986
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