Brenda McMahen

About Brenda McMahen

Experienced Account Manager with a demonstrated history of working in the printing industry. Skilled in Sales, Customer Relationship Management (CRM), Team Building, and Market Research.

Experience

1. Account Manager Ii

   Venture Solutions

   Apr 2012 — Present · Grove City, OH, US

   Support my assigned clients through suggestive selling, quoting, order placement, follow-up, problem resolution, etc. Performing my duties requires an in-depth working knowledge of many internal programs such as ProfileOne (store profiling system), ISeries (billing system), NetSource (commercial print sourcing tool), Commerce (online portal) and ESP (promotional sourcing tool). In addition, a working knowledge of Salesforce.com is required to keep on top of opportunities and store/update customer information.In addition to systems work, a major responsibility of this position is having an in-depth understanding of the clients’ requirements, and working with the sales rep to ensure that both the client and Taylor company goals are being met.

Education

• Newark Senior High School

  Business

  1990 — 1993

Skills

• Cross-Functional Team Leadership
• Data Entry
• E-Commerce
• Outlook
• Problem Solving
• Operations Management
• Process Scheduler
• Sales
• Inventory Management
• Team Leadership
• Employee Relations
• Customer Relationship Management (Crm)
• B2b
• Management
• Team Building
• Microsoft Excel
• Powerpoint
• Purchasing
• Process Improvement
• Leadership
• Order Fulfillment
• Customer Experience
• Time Management
• Budgets
• Marketing
• Market Research
• Customer Satisfaction
• Training
• Sales Operations
• Customer Retention
• Account Management
• Customer Service