Brenda Jones
Customer Service Representative @Waukesha Bearings Corporation
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WORK HISTORY
Customer Service Representative @Waukesha Bearings Corporation
Provided comprehensive customer account support in a manufacturing environment, ensuring seamless order processing. • Prepared accurate quotations and collaborated with sales and engineering teams to meet customer needs. • Utilized ERP systems to manage customer data and streamline operations, enhancing overall efficiency.
EDUCATION
Madison Area Technical College
Applied Sciences
ABOUT BRENDA JONES
APPLIED Adhesives relies on over five years of expertise in customer relationship management to enhance satisfaction and retention. The team focuses on bridging communication gaps between clients and the organization, ensuring seamless support across account management, post-sale education, and technical troubleshooting. Collaborative efforts foster trust and deliver tailored solutions to meet customer needs. Previously, U.S. Cellular benefited from contributions in customer satisfaction and service, building strong connections that improved experiences. Motivated by a passion for problem-solving and effective communication, the organization enabled impactful resolutions for internal and external stakeholders. Dedicated to driving results, the team prioritizes empowering clients with exceptional service.
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