Brenda Hersey

About Brenda Hersey

Results-driven pharmaceutical/CRO operational manager with demonstrated expertise leading a global team. Deep experience overseeing the development of proposals and cost estimates targeting the top 50 Pharmaceutical clients worldwide. Expert at improving performance and reengineering processes that ensure quality standards align with business practices and support company objectives. Known for critical thinking and creative problem-solving; strong staff developer.Skills: Leadership & Team Motivation, Process Optimization & Implementation, RFP/RFI Processes, Vendor Management, Complex Project Development & Oversight, Effective Negotiation & Conflict Resolution, Proficient in MS office, SharePoint, SalesForce, Persuasive Writing, Polished Communication

Experience

1. Senior Manager, Business Operations

   Parexel

   Feb 2016 — Present · Billerica, MA, US

   Promoted to senior manager accountable for the daily workflow of 11 indirect reports and five direct manager level reports spanning two business in five countries (Argentina, United States, Germany, United Kingdom and Taiwan). Managed and developed staff. • Realigned department after restructuring to new processes and new SOPs.• Led departmental initiatives to create optimal pricing tools and create proposal content that aligned with company objectives for quality. • Modernized existing proposal management process to align with larger organization providing for continuity and consistency across business units. • Created and maintained a training and guidance document highlighting all processes not covered by SOP, for use as a daily reference for existing Proposal Associates and new hires. • Developed and produced reports to monitor employee performance against various key metrics resulting in high quality deliverables, meeting on time delivery targets and greater adherence to system compliance.

Education

• University of Massachusetts Amherst

  Coursework: Education

• Management Development Series

  Effective Leadership for Senior Managers

  2016 — 2018

Skills

• Proposal Writing
• Access
• Ms Project
• Proposal Generation
• Program Management
• Contract Negotiation
• Microsoft Office
• Powerpoint
• Microsoft Excel
• Rfp
• Contract Management
• Leadership
• Biotechnology
• CRO
• Customer Service
• Vendor Management
• Management
• Team Building
• Business Development
• Budget Proposals
• Process Improvement
• Outlook
• Project Management
• Salesforce.com
• Crm
• Clinical Trials