Brenda Harrison

About Brenda Harrison

Business experience as Assistant, Customer Service, Assit HR, Digital/Social…

Experience

1. Assistant Coach Office Manager

   Thunder Kickboxing

   Jul 1996 — Present · 912 Holcomb Bridge, GE

   Assistant Coach/Office Manager at Thunder Kickboxing• Location: 912 Holcomb Bridge, Suite 204, Roswell, Georgia 30076• Duration: Jul 1996 - Present (28 years 8 months)Responsibilities:• Customer Service/Kickboxing Teacher/Office Manager• Handling clerical operations: Answering the telephone, greeting visitors• Developing advertising and special offers, placing ads, and tracking ad results• Developing community relations programs (seminars, speeches, demonstrations, etc.)• Creating promotional products and promoting in-school programs to students• Sales and inputting all customer account activity information into the ASF database• Stocking and reordering drinks, food, bars, clothing, cleaning supplies, and equipment• Teaching kickboxing classes for 20+ yearsSkills/Qualifications:• Extensive experience in office duties: paperwork, records maintenance, filing, and general administration• Ability to transcribe dictation from recordings/emails, type correspondence, and maintain office supplies• 20+ years in printing, scanning, researching, web design, and multiple database management software• Marketing expertise: Social media, blogging, emails, web pages, paper advertisements (business cards and promotional items, event marketing)• Proficient in both Mac and PC computers, Microsoft Office Software, and Adobe Creative Suite with 10+ years experience• CRM system database ASF management: Analyzing customer interactions and data throughout the customer lifecycle to improve business relationships, customer retention, and sales growth• Assistance to employees and HR regarding company policies, procedures, data entry for all HR information, benefits, and documentation• Experience with HRIS and HCM software and LMS to track employee development for 5+ years• Experience with HRMS software for payroll and time & labor management for 3+ years

Education

• Dekalb Community College

  Associate of Arts - AA, Cinematography and Film/Video Production

• Bethel University, College of Professional Studies (72 Credit Hour)

  Bachelor of Business Administration (BBA), Organizational Leadership

  2013 — 2016

Skills

• Kickboxing
• Coach
• Extra Work
• Marketing Strategy
• Martial Arts Stunts
• Modeling
• Event Management
• Start-Ups
• Social Media Marketing
• Training
• Social Networking
• Sports
• Customer Service
• Marketing
• Fighting
• Acting
• Entrepreneurship
• Social Media
• Martial Arts
• Strategic Partnerships