Brenda Fitzgerald
Director of Workforce Services @Corpay Lodging Formerly Clc
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WORK HISTORY
Director of Workforce Services @Corpay Lodging Formerly Clc
EDUCATION
University of Massachusetts Lowell
Bachelor of Science (B.S.), Information Technology w/a Minor in Business
SKILLS
ABOUT BRENDA FITZGERALD
There is a methodology to exemplary service delivery. It takes a very specific set of qualifications combined with natural ability and a holistic mentality to hit this mark consistently. I understand how to plan, execute, sustain, evaluate and revamp service, sharing the importance and relevance of this essential skill with my team of leaders and associates. Over 20 years driving results in Client Services and Operations afforded me exposure to high-volume and top-tier client and guest relations in the travel and hospitality industry. My greatest talent is teaching others to do the same in an authentic yet aligned and branded way. I train the trainer and fewer things bring me more professional and personal joy than when I witness a member of my team becoming the service expert.
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