Brenda Czyz
Driving Success Through Trust, Collaboration, and Agile Leadership in Talent Management, Account Management, VMS & MSP Oversight.
- Role
- Director, People Operations & Talent Management Services at Lighthouse Technology Services
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Brenda Czyz
Champion for AI Adoption and a results-oriented professional with extensive experience in…
Experience
Director, People Operations & Talent Management Services
Lighthouse Technology Services
May 2018 — Present · Buffalo/Niagara, NY, US
Oversee People Operations & the Talent Management Services vertical, including operations, strategic partnerships, key client relationships, Human Resources, recruiting, vendor and supplier management, technology tools, budgeting, project management, business development, resource allocation, and change management.Foster and maintain strong client and candidate relationships, ensuring smooth onboarding processes, high satisfaction levels, and the establishment of long-term partnerships.Optimize and oversee people operational efficiencies, HR & recruiting practices, account management, and VMS oversight.Lead negotiations and manage key client relationships, ensuring long-term success through effective contract management and service delivery.Establish training and development frameworks to enhance performance and upskill talent fostering a culture of continuous improvement and employee engagement.Lead AI initiatives and sourcing strategies using talent community mining, direct sourcing, and social recruiting.Manage data integrity within the applicant tracking system and talent community as well as productivity data (KPIs/Scorecards).
Education
Alfred University
Psychology, Accounting
1995 — 1997
Alstom University
Situational Leadership
2012 — 2012
Alfred State College - SUNY College of Technology
Business Administration
1993 — 1995
Skills
- Budgeting
- Personnel Management
- Interviewing
- Performance Management
- Crm
- Onboarding
- Manufacturing
- Applicant Tracking Systems
- Team Building
- Management
- Lean Manufacturing
- Time Management
- Budgets
- Interviews
- Jd Edwards
- Process Improvement
- Project Management
- Human Resources
- Customer Relationship Management (Crm)
- Visio
- Screening
- Business Process Improvement
- Recruiting
- Procurement
- Continuous Improvement
- Vendor Management
- Temporary Placement
- Change Management
- Team Leadership
- Six Sigma
- Program Management
- Leadership
- Training
- Sharepoint
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