Brenda Cassidy
Director of Operations | Daily Operations, Communication
- Role
- Director of Operations - Addictions & Homeless Services at Bay Cove Human Services
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Brenda Cassidy
As the Director of Operations at Bay Cove Human Services, my role is pivotal in steering our services toward excellence, with a focus on ensuring fidelity to service delivery and leading quality improvement initiatives. We uphold a dedication to evidence-based practices like Housing First and Harm Reduction, which are critical in our mission to support the most vulnerable.The team and I prioritize fostering strong partnerships and providing technical assistance to enhance program processes and outcomes. Our collaborative efforts are instrumental in advancing social justice and achieving transformative outcomes for individuals grappling with addiction and homelessness.
Experience
Director of Operations - Addictions & Homeless Services
Aug 2023 — Present · US
Collaborate closely with the Addictions & Homeless Services leadership, team members, funding and provider partners to support high quality services to clients. Responsible to ensure fidelity to contractually proposed service delivery, collaborate to facilitate in-service training and technical assistance, and lead continuous quality improvement efforts designed to enhance access to services.
Education
UMass Boston
Bachelor’s Degree, Psychology, Women's Studies, Feminist Religious Studies
Skills
- Non-Profits
- Program Development
- Program Management
- Grants
- Social Housing
- Fundraising
- Grant Writing
- Community Outreach
- Community Development
- Volunteer Management
- Nonprofits
- Social Services
- Case Managment
- Public Speaking
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