Breezi Webster
- Role
- VP, Business Operations at AmeriHome Mortgage Company, LLC
- Location
- Riverside, CA, US
- LinkedIn followers
- 500 followers
About Breezi Webster
Respected business operations professional with over 14 years of experience in the…
Experience
VP, Business Operations
AmeriHome Mortgage Company, LLC
Dec 2019 — Present
Led and managed direct reports across the Strategic Alignment Organization, Optimization Analysts, Project Management, and Training teams for the Retail Lending Division; spearheaded process improvement projects, monitored change progress, and provided recommendations for all originations departments. Established KPI metrics for multiple teams, identified areas for productivity improvement through quality review, and motivated teams to meet SLA execution standards; provided weekly feedback and recommendations to executive leadership team. Increased loan closing process productivity by 60% through process automation and data transfer. Streamlined end-to-end workflow by 60% by building and maintaining a new Vendor Management Process, including vendor relationship management, onboarding/offboarding, contract negotiation, and invoice reconciliation. Developed and facilitated training support and strategy for over 200 strategic initiatives
Education
Antelope Valley College
A.A Business Administration
Liberty University
B.S. Human Resource Management, Human Resources Management and Services
Skills
- Training
- Management
- Relationship Management
- Microsoft Office
- Customer Experience
- Mortgage Lending
- Banking
- Coaching
- Risk Management
- Financial Risk
- Portfolio Management
- Credit
- Project Management
- Call Centers
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