Brea Mathis
Manager, Business Process and Analysis, Transformation, and Lead Management | Trailhead Ranger | 2x Certified
- Role
- Manager, Business Process, Transformation, and Lead Management at Salesforce
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Brea Mathis
It is literally true that you can succeed best and quickest by helping others to…
Experience
Manager, Business Process, Transformation, and Lead Management
Mar 2022 — Present · Dallas, TX, US
Business Process Management:Conduct comprehensive assessments of current business processes and workflows, and assist with future state business process and workflow decisionsIdentify opportunities for process improvement and efficiency gains.Design and implement streamlined processes within Salesforce to enhance productivity and customer satisfaction.Project Leadership:Lead Salesforce implementation, enhancement, and transformation projects.Coordinate with cross-functional teams to ensure project deliverables are met on time and within scope.Stakeholder Engagement:Collaborate with key stakeholders to gather business requirements and translate them into technical specifications.Communicate effectively with stakeholders at all levels, providing regular updates on project status and outcomes.Facilitate change management and user adoption initiatives.Training and Support:Provide training and support to end-users to maximize adoption and effective use of Salesforce.Develop and maintain user documentation and training materials.Serve as the point of contact for Salesforce-related inquiries and issues.
Education
Ohio Wesleyan University
International Business
Universidad de Salamanca
Spanish Language and Literature
Ohio Wesleyan University
Bachelor's of Science, International Business and Spanish
University of Colorado Denver
Masters, Business Administration
1998 — 2000
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