Brea Lynch
Hospitality Specialist @Houlihan's Restaurants, Inc.
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WORK HISTORY
Hospitality Specialist @Houlihan's Restaurants, Inc.
Savannah, GA, US
Order and maintain inventory of 72 bar products, includingalcohol, soft drinks and supplies to drive high volume of sales-Advertise, market and recommend drink options to guests toincrease guest satisfaction-Developed tailored product suggestions based on individual preferences, food pairings, and ongoing promotions, leading to a 25% increase in upsell success rate and a 15% boost in monthly revenue-Make product recommendations to customers based onpreference, food pairings and special promotions-Keep close track of 100+ bar tabs a shift and transferred open tabs to diningarea seamlessly, smoothing process for wait staff.
EDUCATION
Coursera
Customer Service Management
Savannah Technical College
Associate of Applied Science - AAS , Business Administration and Management, General
Coursera
Business Statistics
Savannah Technical College
Associate's degree, Business Administration and Management, General
ABOUT BREA LYNCH
Driven customer service professional with history of meeting company goals utilizing…
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