Brandon Rayson

HR Information Systems Specialist @International Rescue Committee

New York, NY, US

The Committee needed a streamlined approach to manage Workday processes and address system issues. Managed day-to-day Workday HCM administration, resolving issues and enhancing configurations.Leveraged ServiceNow to develop new ITSM processes and interactions to improve client experience. Provided Workday security role assignments and auditing to maintain data integrity and compliance.Responsible for the Time & Attendance module on a global level, integrating US and Europe timekeeping. Fixed employee discrepancies with timesheets and advised on the best methods for taking leave. Addressed payroll errors on ADP platform to ensure on time pay for employees. Improved overall Workday system efficiency, reducing issue resolution time by 30% and enhancing HR data integrity, ensuring seamless global HR operations.

University at Albany

Bachelor’s Degree