Brayan Perez Torres
Customer Care Rep at Duke Energy
- Role
- Customer Relations Consultant at U.S. Bank
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Brayan Perez Torres
As a Bilingual Customer Care Representative at Duke Energy, I serve as a trusted connection between our customers and the reliable energy solutions they depend on every day. Fluent in both English and Spanish, I provide personalized support to ensure every customer feels heard, understood, and valued.My role involves assisting with account inquiries, service requests, billing questions, and energy efficiency guidance — always with an emphasis on empathy, professionalism, and clear communication.At Duke Energy, I take pride in being part of a team dedicated to safety, sustainability, and customer satisfaction, helping to power our communities with care and commitment.
Experience
Customer Relations Consultant
Mar 2025 — Present · Charlotte, NC, US
Education
Lancaster High School
High School Diploma
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