Braxton Barker
Lead Ux Researcher Human Centered Design Analyst @THUNDERYARD SOLUTIONS
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WORK HISTORY
Lead Ux Researcher Human Centered Design Analyst @THUNDERYARD SOLUTIONS
Lead end-to-end UX research initiatives to improve digital services for Veterans, from discovery interviews and field research to usability testing and data analysis. • Collaborate with product managers, engineers, and policy stakeholders to align human-centered design methods with the Department of Veterans Affairs’ mission. • Develop research strategies, journey maps, and service blueprints to identify pain points in Veteran-facing systems and recommend actionable design solutions. • Advocate for plain language and accessibility (508/WCAG standards), ensuring digital services are equitable, inclusive, and meet the needs of diverse Veteran populations. • Present research findings and insights to VA leadership, translating user feedback into design recommendations that inform product roadmaps and policy decisions. • Facilitate workshops with Veterans, clinicians, and administrators to co-create solutions that increase adoption, reduce errors, and enhance trust in VA digital platforms. • Mentor junior researchers and designers, embedding best practices in human-centered design and DesignOps processes. • Drive measurable impact, such as reducing task completion time, improving service comprehension, and increasing Veteran satisfaction with VA systems.
EDUCATION
Auburn University at Montgomery
Bachelor of Fine Arts - BFA, Graphic design/ software design
University of Dayton School of Law
Masters in the Study of Law, Government Contracting & Procurement
ABOUT BRAXTON BARKER
I lead human-centered research and design for complex federal programs where adoption, compliance, and real-world use determine success.My work operates at the intersection of UX, human factors, and program delivery in regulated government environments.I have over 8 years of experience modernizing large-scale government and defense systems, including national healthcare platforms, mission-critical DoD programs, and enterprise digital services. My focus is not only on usability and experience but on how early assumptions about people, process, and decision making shape program outcomes once contracts are awarded.Across my career, I’ve worked closely with product, engineering, cybersecurity, program management, and acquisition stakeholders to translate policy-heavy requirements into systems that teams can actually operate under real conditions.
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