Braulio Franco
Customer Success Manager | Sales engineer | SQL, R, Python
- Role
- Customer Success Manager at 11x
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Braulio Franco
I am a bilingual Customer Success Manager - Sales engineer and former entrepreneur with a…
Experience
Customer Success Manager
Sep 2025 — Present · San Francisco, CA, US
At 11X, I partner with enterprise customers to maximize the value of next-generation AI by: • AI Agent Creation & Implementation: Collaborating with customers to design, co-create, and deploy AI agents tailored to their business needs. • GTM Initiatives: Driving go-to-market strategies that empower customers and internal teams to adopt and scale AI solutions effectively. • Customer Success & Value Realization: Guiding customers through implementations, best practices, and continuous optimization to ensure measurable impact and long-term success. • Thought Leadership & Enablement: Supporting the next generation of GTM leaders through knowledge-sharing, enablement, and strategic guidance.
Education
Georgia Institute of Technology
Master of Science in Analytics
The University of Texas at Austin
Postgraduate Degree
RheinMain University of Applied Sciences
Diploma of Education
Universidad Panamericana
Bachelor's degree
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