Brandon O.

About Brandon O.

As a product design leader, I\'ve effectively overseen the direction, approach, and execution of customer experiences and organizational changes within Fortune 100 companies. My expertise in design thinking, business strategy, and innovation drives me to redefine conventional problem-solving and shape the future, using emerging technologies.I aim to nurture a product culture emphasizing human connections and user-centric technology. As a service leader, I use design to simplify concepts, mitigate risk, encourage diverse perspectives, promote understanding across balanced teams, and empower others.KEY PROFICIENCIES:User Experience DesignI employ a customer-centric approach integrating design thinking, product intuition, and business acumen. This involves identifying user needs, fostering empathy, effective communication through storytelling, and assuming creative direction for extensive projects.Design & Product StrategyWith extensive experience in leading brainstorming sessions, workshops, and narrative exercises, I guide teams toward a cohesive vision. I aim to help each member navigate uncertainty and identify critical aspects for the user and the business.Team Management & LeadershipI excel in building and expanding large teams and providing personalized guidance and mentorship. Additionally, I specialize in recruiting exceptional talent and facilitating professional growth and career advancement.Marketing & Branding I possess a comprehensive understanding of brand development, skillfully articulating brand principles and creating identities with style guidelines. I have successfully integrated brands and extended them to new product lines.Visual DesignDrawing from a strong artistic background encompassing graphic design, illustration, fine art mediums, and photography, I have exhibited my work in prestigious art galleries, national media outlets, and celebrated regional competitions. These proficiencies enable me to elevate and refine the face of digital products.SKILLS- Design Leadership- Creative Direction- Product Leadership- Product Innovation- Experience Strategy- Product Design- User Interface Design- Service Design- User Research- Customer Experience Innovation- Design Systems- Stakeholder Management- Design Management- Design Thinking- User-Centered Design- Human-Centered Design- Visual Design- Brand Development- Workshop Facilitation- Public Speaking- Product ManagementOUTSIDE WORK:I enjoy skiing, hiking, biking, surfing, and engaging in outdoor activities with my wife and sons.

Experience

1. Sr Product Design Manager

   Credit Acceptance

   Feb 2026 — Present · Detroit, MI, US

Education

• Brigham Young University

  Bachelor of Arts - BA, Visual Design, Computer Graphics

• Brigham Young University

  Minor, Computer Science, General

• Brigham Young University

  Bachelor of Science, Business Management, Marketing

Skills

• User Interface
• Microsoft Word
• Graphic Design
• Fine Artist (Painting, Drawing, Illustrations)
• Strategy
• Marketing
• Public Relations
• Style Guides
• Wireframing
• User-Centered Design
• Business Development
• Adobe Creative Cloud
• Adobe Creative Suite
• User Experience Design
• Customer Service
• Creative Problem Solving
• Adobe Xd
• User Journeys
• Advertising
• User Interface Design
• Tourism
• Software Prototyping
• Scrum
• Css
• Hospitality
• Start-Ups
• QA Testing
• Public Speaking
• User Research
• Time Management
• Entrepreneurship
• Product Management
• User Experience
• Marketing Strategy
• Videography
• UI/UX Design
• Event Management
• Sketch App
• Contextual Inquiry
• Prototyping