Brandy Thomas

About Brandy Thomas

Strategic business partner with a passion for driving meaningful outcomes through collaboration, operational excellence, and cross-functional alignment. Known for building trusted executive relationships and delivering impactful solutions that elevate the customer experience. Proven expertise in strategic planning, program execution, and fostering a culture of transparency and integrity.

Experience

1. Senior Manager, Sales Enablement

   ServiceNow

   Jul 2022 — Present

   A purpose-driven company delivering digital workflows through the cloud-based Now Platform, transforming employee and customer experiences to unlock productivity for enterprises worldwide. At our core, we strive to make the world of work, work better for everyone.• Collaborated cross-functionally to deliver the global launch of Sales Academy (Q1 2025) through ServiceNow University, contributing to a high-impact onboarding experience centered on customer-centric selling, industry expertise, and adoption of core sales methodologies.• Delivered enablement programs aligned to NowSell, product value frameworks, and customer use cases, driving seller effectiveness, strategic alignment, and post-sale engagement.• Partnered cross-functionally with Sales Ops, Solution Consulting, and Customer Outcomes to translate field feedback into actionable insights, while leading executive-level sessions and onboarding for AVPs and above.• Lead a team of program managers fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic direction, coaching, and support to drive impactful onboarding, training, and field readiness programs that align with business goals and elevate team performance.

Education

• University of Phoenix

  Bachelor of Science in Management