Brandy Zimmer

Experience

1. Sr Specialist, Global Operations and Improvement Usg Operational Excellence

   Chemonics International

   Dec 2019 — Present · Washington, DC, US

   Business & Process Optimization: I support teams across the organization in designing, managing, and improving their processes, tools, and systems to strengthen operational performance. When designing or redesigning a process is required, I facilitate collaborative sessions with stakeholders to identify and document key process requirements, map workflows, and identify pain points. I partner with teams to design improvements using a human centered approach and relevant data, ensuring solutions are practical, effective, and aligned with organizational goals. My focus is on optimizing core processes to enhance effectiveness and create a more intuitive, less stressful user experience.Change Management & Strategic Communications: I design and implement change management approaches for corporate initiatives, process changes, and system upgrades. This includes developing flexible change plans, conducting impact and risk assessments, developing communications plans, and coordinating stakeholder engagement activities that support adoption and reduce resistance. I craft clear, audience specific communications—newsletters, intranet stories, and other materials—that help staff understand what is changing and why. My goal is to create a cohesive experience where communication, training, and engagement reinforce one another and enable successful, sustained change.Project Management: As project manager, I support internal and strategic initiatives focused on process improvement and technology adoption efforts from planning through implementation. I develop project charters, manage timelines, facilitate workshops, and coordinate with cross functional teams to maintain momentum and alignment. I also bring business analysis expertise—facilitating stakeholder sessions to document needs, translating them into requirements, participating in UAT, and supporting post launch maintenance. My approach ensures clarity, accountability, and smooth execution across the project lifecycle.

Education

• Kennesaw State University

  BA, International Affairs

  2004 — 2008

• Webster University

  Global MA, International Relations

  2010 — 2011

Skills

• International Relations
• Policy Analysis
• Editing
• Research
• Ngos
• Politics
• Training
• Non-Profits
• Public Speaking
• Intercultural Communication
• Fundraising
• Volunteer Management
• Customer Service
• Nonprofits
• Social Media
• Policy
• Foreign Policy
• Human Rights
• International Development
• Public Relations
• Teamwork
• Microsoft Office
• Strategic Planning
• Grant Writing
• Powerpoint