Brandy B. Malott
Dynamic and Strategic Senior Program Manager with a Strong Record in Customer Experience, Cross-Functional Leadership, and Driving Operational Efficiency.
- Role
- Manager, Channel Marketing and Communications - U s Workplace Services at Abbott
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About Brandy B. Malott
A results-driven and accomplished program manager with a demonstrated history of success in account management, business operations, marketing, policy and procedure development, documentation, vendor management, and strategic planning. Experienced in leading successful projects, coaching and developing staff, building and maintaining key relationships, and collaborating cross-functionally. Proven aptitude for driving value quickly, improving efficiency, and achieving exceptional results.
Experience
Manager, Channel Marketing and Communications - U s Workplace Services
Jul 2024 — Present · Kansas City, MO, US
Lead marketing strategy for U.S. Workplace Solutions’ clinic channel, encompassing all products & services. Develop growth & value expansion strategies, value propositions, comprehensive marketing plans, & budgets.• Create, copywrite, & co-design marketing collateral including sell sheets, brochures, FAQs, communiqués, toolkits, & advertisements for sales enablement, lead generation, & brand equity. Conceive & execute email campaigns.• Produce content for thought leadership initiatives (abstracts, presentations) for webinars & speaker engagements.• Manage high-impact projects, including voice of customer, lead scoring, marketing automation, & sales playbooks.• Collaborate with internal subject matter experts, third-party partners, & customers to execute case studies & testimonials that elevate portfolio visibility, support product credibility, & drive strategic marketing initiatives.• Perform marketing operations, including budget oversight & brand compliance coordination with business stakeholders. Track & report key marketing metrics such as campaign ROI, lead conversion rates, & content engagement to inform strategy. Collaborate cross-functionally with Legal, Regulatory, Contracts & Pricing, Finance, Procurement, Quality, Compliance, Public Affairs, Laboratories, & Scientific Affairs as needed. Partner closely with Sales to align on goals.
Education
Kansas City Kansas Community College
Associate of Arts - AA
The University of Kansas
Bachelor's degree, Major: Psychology Minor: History
Baker University
Masters Certificate, Conflict Management Dispute Resolution (CMDR)
2006 — 2008
Baker University
Master of Business Administration - MBA
Skills
- Strategy
- Microsoft Office
- Strategic Partnerships
- Event Management
- Business Operations
- Contract Negotiation
- Program Management
- Communication
- Cross-Functional Team Leadership
- Telecommunications
- Marketing
- Writing
- Office Administration
- Solution Selling
- Business Planning
- Operations Management
- Marketing Communications
- Customer Relationship Management (Crm)
- Public Speaking
- Creative Writing
- Forecasting
- Volunteer Management
- Training
- Teamwork
- Outsourcing
- Team Building
- Management
- Organization
- Troubleshooting
- Key Performance Indicators
- Vendor Management
- Managed Services
- Mediation
- Negotiation
- Networking
- Team Leadership
- Project Management
- Account Management
- Process Improvement
- Project Planning
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