Brandon Willmott

About Brandon Willmott

Experienced and results-driven Support Services Sales Manager with a passion for helping integrators scale their businesses through recurring revenue and world-class client support. I specialize in transforming support services into profit centers, enabling integrators to create better work-life balance while delivering exceptional customer experiences.With a background in sales leadership, business development, and team growth, I thrive on building strong partnerships, educating integrators on scalable support models, and driving long-term success. Over the years, I’ve learned that consistency is key—whether in business or personal growth. Just like staying committed to fitness leads to lasting results, staying the course with RMR strategies ensures sustainable revenue and profitability.Currently focused on expanding Control4 Assist, strengthening Parasol’s partnerships, and continuing to redefine support standards in the industry. Always open to collaboration and conversations about how we can drive success together.

Experience

1. Support Services Manager, Parasol & Control4 Assist

   ADI Global Distribution

   Jun 2024 — Present · Las Vegas, NV, US

   As the Support Services Sales Manager for Parasol and Control4 Assist, my focus is on helping integrators deliver scalable, reliable support solutions that transform client service into a true profit center. By leveraging our offerings, integrators can create a better work-life balance while providing an exceptional experience for their end customers.Parasol has grown significantly over the last seven years, expanding to 200+ partners across the U.S, Canada, the U.K, Australia, and New Zealand, while maintaining an 80+ NPS. Looking ahead, my focus is on expanding Control4 Assist while strengthening partnerships and collaboration between Parasol and integrators. By working together, we can continue to redefine support standards, enhance customer experiences, and drive recurring revenue success for the industry.Key Accountability Areas for our Support Services • Driving the adoption and expansion of Parasol and Control4 Assist among integrators. • Increasing recurring monthly revenue (RMR) for partners through scalable support solutions. • Meeting or exceeding sales targets and subscription growth goals. • Helping integrators turn client support into a profitable revenue stream. • Educating partners on the value of consistent, long-term RMR strategies. • Providing tools and insights to improve work-life balance for integrators. • Enhancing the collaboration between Parasol and integrators to improve support models. • Working closely with internal teams (Sales, Marketing, support team) to refine service offerings. • Driving alignment between ADI/Snap One’s ecosystem and integrators for seamless service experiences.

Skills

• Home Automation
• Microsoft Office
• Merchandising
• Social Networking
• Microsoft Excel
• Powerpoint
• Consumer Electronics
• Leadership
• Sales Management
• Retail
• Store Management
• Customer Service
• Profit
• Training
• Windows 7
• Facebook
• Social Media
• Management
• Os X
• Microsoft Word
• Time Management
• Outlook
• Project Management
• Customer Experience