Brandon Tueller

About Brandon Tueller

I am an AWARD-WINNING, innovative Management Executive with extensive experience in the hospitality industry. As a hotel manager, I have won multiple awards for my expertise in streamlining operations, building outstanding teams, and generating top-tier service among employees: Marriott Gold Award Trip Advisor Award Perfect Balance Scorecard Opening General Manager of the Year, NomineeMy outstanding interpersonal relationship and customer service skills allow me to optimize operations and create cohesive, diligent teams of employees. Outstanding Operations Management Quality Assurance Team LeadershipI have worked for multiple top-tier hotel chains, including Hyatt, Marriott, and Hampton Inn. I have also utilized my management and sales skills in other industries, including Insurance Sales, where built a top Book of Business. Some of my top accomplishments as a Hotel General Manager include: Analyzed pricing and occupancy data to identify and respond to inefficiencies. Generated a new calendar for promotional pricing to optimize occupancy year-round. Addressed service and safety issues, including revisions to housekeeping and maintenance standards, and addressing food and beverage safety procedures and preventative maintenance. Negotiated a rate increase for hotel\'s top account. Dramatically improved the Guest Satisfaction Surveys across multiple hotel services and departments.Increased hotel revenue more than 60% within six years. Key Skills:Project Management | Operations Management | Team Building | Team ManagementEmployee Relations | Customer Service | Guest Satisfaction | Team Leadership | Quality AssuranceOnline Sales | E-Commerce | Community Outreach | Performance Optimization

Experience

1. Branch Manager

   Mountain America Credit Union

   Sep 2021 — Present · Payson, UT, US

Education

• Utah State University

  Bachelor's Degree, Business Marketing / Information Systems

  1999 — 2001

Skills

• Customer Service
• Hotels
• Sales Management
• Budgets
• Business Development
• Hospitality
• Customer Satisfaction
• Training
• Budgeting
• Sales
• B2b
• Human Resources
• Public Relations
• Marketing Strategy
• Public Speaking
• Revenue Analysis
• Time Management
• Team Leadership
• Insurance
• Project Management
• Team Building