Brandon Stebing
Microsoft M365 Specialist
- Role
- Senior M365 Support Engineer Exchange Online at Microsoft
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
About Brandon Stebing
Experienced Customer Service, and M365 Technical Specialist at Microsoft. Providing Tier 3 Support as a Microsoft Exchange Online Sr. Support Engineer with a Bachelor of Science degree in Business Information Technology Management. Proficient in troubleshooting issues within Exchange Online, Outlook, Outlook Web App, Calendaring, Free/Busy, Migrations, and Synchronization issues between On-premises, Exchange Online, and Azure Active Directory. Skilled in providing technical support for Microsoft M365 Products and implementing proposed solutions to improve customers\' workflows.
Experience
Senior M365 Support Engineer Exchange Online
Apr 2023 — Present
Provide tier 3 premier level support for Fortune 500 companies, and Microsoft Government Cloud Community High (GCCH) customers. • Implement technical solutions to solve customer issues, educate customers on Microsoft products, and increase satisfaction. • Document technical issues and solutions to enable tracking history and maintain accurate logs. • Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Western Governors University
Bachelor of Science - BS, Business - Information Technology Management
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