Brandon Spicer

About Brandon Spicer

8+ years at SAP.$45M cloud portfolio. 20+ enterprise customers across 25 industries. Before that, I ran the operations that SAP software is built to optimize for 4+ years. Distribution centers, logistics networks, supply chain technology across retail locations. I know what it costs when enterprise systems fail, because I\'ve been the person on the floor when they do.I manage end-to-end service delivery for strategic SAP hybrid cloud accounts. That means owning platform performance, infrastructure risk, commercial outcomes, and the relationships with senior stakeholders who depend on all three. When a go-live hits a wall, I run the response. When a CIO needs clarity on what\'s happening and what happens next, I give it to them straight.Before moving into delivery management I spent five years as the person enterprise customers called when their production environment was at risk. Oil and gas, semiconductor, utilities, retail, media, public sector. High-severity incidents, major upgrades, cloud migrations, large-scale carve-outs. The breadth made me sharp at reading risk early and moving fast when it matters.What I bring:• $45M portfolio under active management• Led 3 of several successful enterprise go-lives for a Top 100 wholesale distributor, maintaining executive confidence throughout• Recognized by customers and SAP leadership for delivery during the highest-pressure windows• Chosen to train incoming CDMs on Go-Live Safeguarding based on real deployments• Microsoft Azure Fundamentals certified• SAP 2026 Agentic AI Strategy certifiedOpen to connecting with people in enterprise cloud delivery, SAP ecosystem leadership, and federal technology modernization.

Experience

1. Client Delivery Manager

   SAP

   Apr 2024 — Present

   The CDM role at SAP is where the rubber meets the road with private cloud delivery. I\'m the single point of accountability for a $45M portfolio of strategic enterprise accounts running SAP in a hybrid cloud environment. When the platform has a problem, I own the response. When a go-live is at risk, I\'m in the room. When a CIO needs a straight answer on what\'s happening and what it means for their business, I\'m the one giving it.• Stabilized a critical go-live crisis for a Top 100 wholesale distributor, directing infrastructure scaling and configuration recovery under pressure• Led three enterprise production go-lives for the same customer with executive confidence maintained across every phase• Recognized by customers and SAP leadership for early delivery of critical infrastructure during high-stakes deployment windows• Chosen to train incoming CDMs and Technical Services Managers on Go-Live Safeguarding based on real customer deployments

Education

• California State Polytechnic University-Pomona

  Bachelor of Science (B.S.), Business Technology & Operations Management

Skills

• Account Reconciliation
• Marketing
• Ms Project
• Nonprofits
• Policy Analysis
• Training
• Time Management
• Internal Audit
• Microsoft Office
• Sales
• Accounts Payable
• Spreadsheets
• Financial Analysis
• Financial Accounting
• Analysis
• Sap
• Project Planning
• Proposal Writing
• Budgets
• Community Outreach
• Event Planning
• Strategic Planning
• Peachtree
• Accounting
• Lotus Notes
• Microsoft Word
• Program Management
• Accounts Receivable
• Sarbanes-Oxley Act
• Financial Statements
• Marketing Strategy
• Powerpoint
• Microsoft Excel
• Business Planning
• Lotus 123
• Higher Education
• Customer Service
• Event Management
• Access
• Quickbooks