Brandon J. McAleer
Senior Implementation Consultant @Re Members Associations & Unions
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WORK HISTORY
Senior Implementation Consultant @Re Members Associations & Unions
Lead end-to-end implementation of the company’s proprietary CRM platform tailored for associations, managing 10+ projects annually ranging from $50K–$500K in value- Conduct in-depth needs assessments and configure CRM platforms tailored to membership, events, certification, e-marketing, accounting, committees, subscriptions, inventory, and fundraising workflows- Work closely with executive-level stakeholders to align technology solutions with organizational goals such as increasing member engagement or optimizing revenue streams- Author user guides, SOPs, and configuration documentation to support long-term client success- Conduct admin and end-user training, create help documentation, and deliver go-live support.
EDUCATION
Cape May Tech High School
Diploma, Finance/Marketing
Atlantic Cape Community College
Associate's degree, Business Administration and Management
Rowan University
Bachelor, Psychology/Business
ABOUT BRANDON J. MCALEER
Experienced professional with a wide range of demonstrated transferable skill sets including- Communication Skills: Facilitates working meetings, asks good questions, listens to the answers and absorb what’s being said. Ability to create clear and concise documentation- Problem Solving Skills: Presents a shared understanding of the problem, the possible solutions, and determines the scope of the project. Facilitates teams to solve technical challenges, especially when they involve negotiation between multiple business or technical stakeholders- Critical Thinking Skills: Evaluates multiple options before helping a team settle on a solution. While discovering the problem to be solved I not only listen to stakeholders needs but also critically consider those needs and ask probing questions until the real need is surfaced and understood- Relationship Building Skills: I build trust and rapport by being honest, showing interest, and following through with stakeholders best interests at heart- Self Managing: Proactive and dependency-aware, manage commitments and deadlines, delegating, and issue management-Agile Methodologies: Scrum and Kanban. Adaptive planning, early delivery and continuous improvement, all with an eye toward being able to respond to change quickly and easily, minimizing risk by helping teams collaborate together more by adapting to what the team needs to be successful.
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