Brandon Martins
General Manager @Volvo Cars Hamilton
Signup · Get unlimited contacts
WORK HISTORY
General Manager @Volvo Cars Hamilton
Overall Dealership Management: Oversee and manage all aspects of the dealership’s daily operations, including sales, service, parts, finance, and customer relations. Ensure alignment between departments to meet the dealership’s overall business objectives.Leadership & Team Development: Lead, mentor, and develop department managers and their teams. Foster a positive work environment that promotes teamwork, accountability, and high performance. Strategic Planning & Execution: Develop and implement dealership strategies to achieve both short-term and long-term goals. Identify new business opportunities, improve operational efficiency, and drive revenue growth across all areas of the dealership.Financial Management & Budgeting: Oversee the dealership’s financial performance, including sales targets, expenses, profit margins, and budgeting. Customer Experience & Satisfaction: Address customer concerns and implement processes to increase customer loyalty, retention, and satisfaction.Sales & Marketing Oversight: Work closely with the sales and marketing teams to drive vehicle sales and promote dealership offerings. Operational Efficiency: Oversee inventory management, pricing strategies, and vehicle ordering processes. Ensure efficient operations in service, parts, and repair departments, optimizing workflow and customer turnaround time.Relationship Management: Cultivate relationships with key stakeholders, including customers, vendors, manufacturers, and local communities. Serve as the dealership’s primary liaison with Volvo representatives to ensure a strong partnership and alignment with brand standards.Sales & Profitability Growth: Develop strategies to drive sales growth across all departments. Monitor performance and implement corrective actions when necessary to achieve profitability goals and optimize sales margins.Recruitment & Staff Management: Oversee the hiring, training, and development of dealership staff.
EDUCATION
McMaster University
Honours Bachelor of Commerce
Yale School of Management
Volvo Dealer Leadership Development, Business
SKILLS
ABOUT BRANDON MARTINS
General Manager for Volvo Cars Hamilton serving the Greater Hamilton Area and surrounding communities.Experienced in sales operations; rapport building, prospecting, qualifying, product presentations/demonstrations, trade-evaluations/appraisals, negotiations, objection-handling, closing, delivery/handovers, and post-sales customer relationships.Other sales skills include; sales training, customer experience (CEM) score management, lease/loan portfolio retention, problem-solving, recruitment/development, training/coaching, product planning, inventory digital/physical merchandising, wholesale operations, lead generation, CPO (Certified Pre Owned), new vehicle amendments, marketing and advertising. Skilled in the following DMS; 180/CDK, PBS Bilingual; English and Portuguese
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.