Brandon Langford

About Brandon Langford

At Truist, my role as a Program Manager in Fraud and Transaction Services is characterized by my leadership of collaborative, cross-functional teams that support strategic initiatives. With a focus on implementing new technology platforms, my tenure has been delivering end-to-end solutions that empower our Teammates to deliver exceptional service to our Clients, while achieving shared business objectives and stakeholder goals.

Experience

1. Business Change Lead, Enterprise Operational Services (Eos), VP

   Truist

   Jun 2025 — Present · Charlotte, NC, US

   Provide strategic oversight and governance for a 40+ project portfolio delivering enterprise-wide operational and client experience initiatives. Ensure compliance with Change Execution Governance (CEG) and Project Management Lifecycle (PMLC) standards across ~25 Project Managers, mitigating risk and driving execution excellence. Direct governance of EOS project portfolio, ensuring alignment with enterprise objectives, adherence to regulatory and quality standards Champion strategic initiative investments and EOS partnerships based on sound business case management and benefits realization plan (i.e. Expense Reduction, Operational Efficiencies & Client Experience). Optimize EOS intake-to-launch process, reducing time-to-initiation cycle time by 67%. Establish and sustain a robust, supportive Community Forum for PM practitioners, fostering collaboration and knowledge-sharing on best practices, significantly improving compliance and delivery execution. Deliver coaching, direct feedback and evaluations for assigned project resources to improve overall performance. Support CEG process improvement workshops and UAT sessions, enhancing PMLC methodology and system. Position EOS as a best-in-class model for change execution governance, outperforming enterprise benchmarks.

Education

• Darla Moore School of Business at the University of South Carolina

  Master of Business Administration (M.B.A.), Marketing

  2014 — 2016

• Darla Moore School of Business at the University of South Carolina

  Bachelor's Degree, Corporate Finance, Psychology

  2003 — 2007

Skills

• Wordpress
• Business Strategy
• Sap
• Mobile Marketing
• Management
• Mortgage Lending
• Marketing
• Strategic Leadership
• Usability
• Social Media Marketing
• Microsoft Excel
• Leadership
• Pay Per Click (Ppc)
• Credit Risk
• Credit
• Pricing Strategy
• Financial Services
• Customer Service
• Content Marketing
• Project Management
• Financial Analysis
• Financial Reporting
• Project Planning
• Search Engine Optimization (SEO)
• Usability Testing
• Operations Management
• Brand Management
• Finance
• Banking
• Agile Project Management
• Risk Management
• Google Analytics
• Microsoft Office
• Sales
• Google Adwords
• Email Marketing
• B2c Marketing
• Loans
• Digital Marketing
• Credit Analysis