Brandon Aaron

Water Service Technician @Charlotte Water

Charlotte, NC, US

Performs comprehensive field inspection of the water meter, register/wiring, and transmitter; validates proper and accurate reading match with register; and provides readings for billings.• Replaces inoperable or malfunctioning meter and/or metering equipment as required.• Performs water flow test on meter to ensure equipment is functioning properly.• Inspects water meter connections for leaks and replaces material as needed to repair leaks. • Investigates customer complaints regarding such matters as high meter readings, noise, leaks, water quality, low/high water pressure, etc; escalates situation if required.• Performs meter box maintenance by cleaning out dirt and debris; ensures box lid fits correctly; and reports any meter box deficiencies or service line repairs.• Repairs meter equipment.• Reads maps to ascertain accurate location of customer addresses, lines, and right of ways.• Performs preventative maintenance and daily inspections of vehicle and field computer equipment for proper function and reports malfunctions or deficiencies.• Reports on fire hydrant leaks, water main leaks, and other water distribution issues in a timely manner. • Reports on missing manholes covers and valve lid covers.• Communicates to internal and external customers on how a meter and transmitter operate. • Serves as first responder to water distribution and network emergencies.

North Carolina Central University

Bachelor of Arts (BA)

Clinton College

Associate of Science (AS)