Brandon Hajek
Advisor-customer Service Business System Applications @Northern Natural Gas
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WORK HISTORY
Advisor-customer Service Business System Applications @Northern Natural Gas
Omaha, NE, US
Oversee and maintain all EDI operations for the department, ensuring seamless data exchange between internal systems and external trading partners-Coordinate onboarding, testing, and implementation of new EDI partners-Provide training and documentation for internal teams on EDI processes, system updates, and partner requirements.
EDUCATION
University of Nebraska-Lincoln
Business Administration and Management, General
Ottawa University
Bachelor’s Degree, Business Administration and Management, General
Johnson County Community College
Associate’s Degree, Business
SKILLS
ABOUT BRANDON HAJEK
At Northern Natural Gas, my work revolves around enhancing customer service technology and managing complex EDI processing. The transition from JIRA to Microsoft Azure DevOps is a testament to our team\'s commitment to improving efficiency and supporting capital projects with detailed business rules documentation. Our customer-centric approach is bolstered by ongoing testing, improvements, and the meticulous upkeep of datasets.As a Certified Scrum Master and Product Owner, I bring a structured yet flexible methodology to project management, ensuring that system enhancements align with business development needs. We have successfully managed the production support ticketing system and conducted user-accepted testing for system functionalities. These efforts reflect our dedication to delivering top-notch services and fostering strong cross-functional collaborations.Clifton Strengths Finder ResultsCompetition | Strategic | Discipline | Activator | Relator
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