Brandon Cestrone

About Brandon Cestrone

Most career advice is garbage.\"Network more.\"\"Update your resume.\"\"Find a mentor.\" That\'s not a plan. That\'s a LinkedIn post from 2014.Here\'s what works: getting better at your job, connecting with people a few steps ahead, and figuring out what you actually want. Not what you\'re supposed to want.That\'s what I help people do. And I\'ve done it myself.I\'ve been promoted three times at the same company. Managed a $1.4M portfolio with a 100% renewal rate. Trained thousands of professionals. Built a certified trainer program from scratch. Advised startups on growth and customer success. And built two communities that now reach over a million people.My path wasn\'t linear. I got a Master\'s in History that I don\'t use, and moved to D.C. with no backup plan. Non-profit work. L&D. SaaS. Customer Success. Every pivot taught me something the last role couldn\'t.Now I run two communities I built because I needed them, and they didn\'t exist:→ CS Insider — For Customer Success Managers who want to get better, not just survive. have joined. csinsider.co→ EDU Fellowship — For L&D professionals who want real conversations, not corporate fluff. 1.2 million members. edufellowship.com/subscribeMy day job: Customer Enablement Manager at Funnel Leasing. Five years, three roles, still learning.Here\'s what I figured out: The pivots aren\'t detours. They\'re the path.If you\'re trying to figure out your next move, follow along.

Experience

1. Customer Enablement Manager

   Funnel Leasing

   Apr 2025 — Present

   I help new customers get up and running with Funnel\'s platform. That means working across product, engineering, support, and sales to make sure implementations actually stick. I\'m the person who connects the dots between what the customer needs and what our teams can deliver.

Education

• Slippery Rock University

  Master of Arts (M.A.), History

  2004 — 2012

Skills

• Windows
• Youth Activism
• Nonprofits
• Data Management
• Customer Service
• Photoshop
• English
• Organizational Development
• Event Planning
• Strategic Planning
• Start-Ups
• Public Speaking
• Nonprofit Organizations
• Social Media
• Learning Management
• Editing
• Microsoft Word
• Training
• Microsoft Powerpoint
• Virtual Classrooms
• Teaching
• Data Analysis
• Blended Learning
• Public Relations
• Leadership Development
• Elearning
• Program Management
• Powerpoint
• Microsoft Excel
• Facebook
• Microsoft Office
• Budgets
• Fundraising
• Instructional Design
• Research
• Social Networking
• Leadership
• Student Activism
• Consulting
• Lean Startup