Brandon Bj Cannon
Experienced Call Center Operations Manager in the areas of Credit and Fraud Risk, Claims, Dispute Resolutions, Underwriting and Customer Support
- Role
- Operations Manager at Fedex Ground Pkge System Inc
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Brandon Bj Cannon
Experienced Credit Risk Manager with a demonstrated history of working in the internet industry. Skilled in Sales, Credit Cards, Customer Relationship Management (CRM), Customer Satisfaction, and Customer Retention. Strong people leader with an extensive call center and operations background.
Experience
Operations Manager
Jul 2023 — Present · US
Education
Central Arizona College
CNA Certification, Nursing
1992 — 1992
Pima Medical Institute
PTT Certificaton, Physical Therapy
1998 — 1999
Skills
- Call Center
- Credit Cards
- Time Management
- Leadership
- Vendor Management
- Customer Experience
- Strategic Planning
- Software Documentation
- Interviewing
- Team Leadership
- Recruiting
- Public Speaking
- Customer Retention
- Customer Service
- Call Centers
- Business Process Improvement
- Team Building
- Management
- Crm
- Sales
- Customer Satisfaction
- Training
- Relationship Management
- Process Improvement
- Cross-Functional Team Leadership
- Interviews
- Leadership Development
- Teamwork
- Risk Management
- Project Management
- Salesforce.com
- Program Management
- Contact Centers
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