Brandon Bobian

About Brandon Bobian

I am a systems-focused IT professional with 4+ years of enterprise experience administering and supporting environments of 500+ devices across Windows, macOS, and mobile platforms.My background includes Microsoft 365 and Azure AD administration, identity lifecycle management, RBAC and conditional access configuration, and formal ownership of MDM platforms including Omnissa Workspace ONE (AirWatch) and Apple Business Manager. I have led device enrollment workflows, compliance policy enforcement, and lifecycle management initiatives to improve operational efficiency and strengthen security posture.In addition to endpoint and identity administration, I leverage PowerShell for automation and process optimization. I am experienced working within IT Service Management (ITSM) platforms including Jira (with exposure to ServiceNow), managing incident workflows, performing root-cause analysis, and driving long-term remediation rather than reactive fixes.I am particularly interested in roles that expand infrastructure ownership, automation, and identity-driven security practices, with long-term growth toward security engineering.Core Competencies:• Microsoft 365 & Azure AD Administration• Identity & Access Management (RBAC, MFA, Conditional Access)• MDM Administration (Workspace ONE / Apple Business Manager)• Endpoint Compliance & Device Lifecycle Management• PowerShell Automation• ITSM (Jira / ServiceNow Exposure)• Process Improvement & Operational Maturity• Enterprise Endpoint Security FundamentalsOpen to hybrid and remote Systems, Endpoint, and Identity-focused roles.

Experience

1. Tech Support Specialist

   Axinn, Veltrop & Harkrider Llp

   Jul 2023 — Present · Washington, DC, US

   Administer and maintain 500+ enterprise devices across Windows, macOS, and mobile platforms using Omnissa Workspace ONE (AirWatch) and Apple Business Manager• Lead device lifecycle management including enrollment workflows, compliance policy configuration, deployment automation, and device retirement processes• Manage Microsoft 365 and Azure AD environments, including identity lifecycle management, RBAC, MFA, conditional access policies, and licensing• Oversee onboarding and offboarding workflows, ensuring secure account provisioning and device setup aligned with least privilege principles• Serve as escalation point for complex identity, endpoint, and infrastructure issues, conducting root-cause analysis and implementing long-term remediation• Leverage PowerShell to automate administrative tasks and improve operational efficiency• Utilize Jira ITSM platform to manage incidents, document resolutions, track escalations, and drive process improvement initiatives• Maintain hardware lifecycle tracking, procurement coordination, and asset management processes• Support endpoint security monitoring and compliance posture using CrowdStrike and McAfee tools• Collaborate with cross-functional teams including HR and Security to align access controls and device policies with organizational requirements

Education

• Bowie State University

  History

  2009 — 2015