Brandon Williams
Strategic Account Management & Customer Success | 15+ Years Driving Growth & Building Relationships in Tech & Outdoor Industries | Ex-GM @ Hyside | People-Focused, Progress-Driven, Pickleball-Obsessed
- Role
- Senior Customer Success Manager, Optimization at Becklar
- Location
- Syracuse, UT, US
- LinkedIn followers
- 500 followers
About Brandon Williams
I am a relationship-first leader, with 15+ years of experience guiding clients and teams across diverse industries, including SaaS, fintech, real estate, and outdoor gear manufacturing.I’ve led cross-functional teams, launched and scaled account management initiatives, and played a key role in driving revenue through relationship-building and operational improvements. As a former GM of a U.S-based outdoor gear manufacturer and a startup founder, I bring a unique mix of operational excellence and entrepreneurial agility.I’ve driven sustainable growth and improved client retention by leading teams with a focus on trust, accountability, and delivering consistent customer value. I thrive in roles where I can align customer needs with business goals, mentor high-performing teams, and build long-lasting partnerships.Whether working with start-ups or enterprise clients, scaling internal systems, or launching new go-to-market strategies, I bring curiosity, accountability, and a genuine passion for delivering value.Outside of work, you’ll likely find me on the pickleball court, or somewhere outdoors with family and friends.
Experience
Senior Customer Success Manager, Optimization
Aug 2025 — Present · US
Education
College of the Canyons
Business Administration and Management, General
2002 — 2004
Skills
- Marketing Strategy
- Sales Management
- Account Management
- Product Marketing
- New Business Development
- Sales
- Trade Shows
- Leadership
- Marketing
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