Brandon Tillman
Clinic Affairs Training Specialist Iii @RxSight, Inc.
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WORK HISTORY
Clinic Affairs Training Specialist Iii @RxSight, Inc.
Oklahoma City, OK, US
Train Physicians and staff on RxSight technology and best practices.Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.Ensure staff supporting physicians are fully educated and trained on RxSight technology to full competence, enabling Rapid Adoption of RxSight technology within the customer site.Oversee and manage Customer introduction, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.Ensure continuous procedure and training adherence for trained staff and physicians by conducting periodic audits of the effectiveness of the Clinical Training programAssist with customer complaint-handling and management, as applicableSupport and manage Clinical Study sites to include: monitoring and maintaining compliance to clinical protocols, data integrity, data collection, documentation and transfer practicesAssist with On-the-Job Training (OJT) of new RxSight clinical applications personnel to ensure training effectiveness and competence to training standardsProvide consistent clinical support to set expectations and properly educate and train customers with regards to patient evaluation/selection, RxLAL implantation as well as postoperative evaluation and LDD treatments with a focus on patient safety, customer support and continuous improvement of the Clinical Training programProvide strategies and feedback for implementing clinical methodology to optimize results of RxSight technology. Assist and/or lead troubleshooting efforts regarding unexpected clinically-relevant incidents; involving other members of the company for support and/or expertise as deemed appropriate.Monitor and update the Training Portal regularly to ensure accurate reflection of CTS/customer activity and training readiness of each customer site
EDUCATION
University of Arkansas at Pine Bluff
Bachelor's degree, Biology, General
University of Arkansas for Medical Sciences
Bachelor's Degree, Ophthalmic Medical Technology
Phillips Theological Seminary
Master of Divinity - MDiv, Theology/Theological Studies
SKILLS
ABOUT BRANDON TILLMAN
It is my passion to specialize in providing effective clinical/technical solutions…
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