Brandon Teti

About Brandon Teti

As a Product and Contract Management Analyst, I bring a strong focus on process improvement, efficiency gains, and innovative solutions to drive business growth and profitability. My dedication to optimizing organizational performance and enhancing client care has been the cornerstone of my success, consistently delivering exceptional results for the organizations and customers I serve.I pride myself on leading with empathy, fostering a culture of collaboration and open communication that encourages the development of innovative, win-win solutions. By prioritizing sustainable success, I have built a reputation as a trusted partner in achieving both short-term goals and long-term growth objectives. My commitment to excellence and passion for driving positive change continue to shape the way I approach challenges, ultimately delivering lasting value and impact for clients and organizations alike.Some Key Achievements Include: Led cross-functional team of 15 global experts on $3M internal UI project, tasked with turning around team and transforming project to increase velocity, completing project audit, developing relationships with key stakeholders and implementing best practices, and implementing 18-month roadmap and high-level estimations, achieving realistic quarterly planning, and significant gains in productivity Implemented agile methodologies, converting from waterfall, collaborating with QA, Testing, and Product to implement daily stand ups and weekly meetings, transforming project leading to consistent 100% deadline completion due to 2-week sprint cadence, up from 50% completion rate Simultaneously managed 40 investor advisors for multi-billion-dollar platinum client while seeking automation opportunities to streamline and enhance client care, implementing universal processes to increase efficiency, improving engagement by breaking down silos while optimizing cash and collateral management, eliminating 2 FTE Established Scrum of Scrums weekly meetings, enabling cadence of meetings for developers, proactively addressing interdependent issues and design challenges ahead of sprints, resulting in increasing collaboration, eliminating delays caused by dependencies and leading to 80% reduction in bugs quarterlyI\'d love to connect with other industry leaders. Feel free to connect with me through this profile if you\'d like to network together.

Experience

1. Product and Contract Management Analyst

   Excellus BCBS

   Jul 2024 — Present · Syracuse, NY, US

   Serves as liaison between Product and Operational areas on system administration matters to ensure system requirements meet business needs. Translates the needs of the Sales and Marketing Division into technical terms and specifications. Works closely with Product and Contract stakeholders and IT representatives to meet customer needs and expectations, identifies problem areas and collaborates to arrive at solutions to those problems. Assists in grooming, planning and prioritizing the product backlog in support of the IT Team Product Owner. Works closely with business partners, stakeholders, and IT representatives to identify and document business and operational requirements for development into user stories as needed. Interacts with and supports individuals throughout the organization (i.e, IT, Customer Service, Claims, etc.) as the Subject Matter Expert (SME) and lead of the product application to ensure effective product design and implementation. Works closely with the end users to identify problem areas and work collaboratively to arrive at solutions to those problems. Develops and implements improved administrative processes in support of Product and Contract Development and monitor effectiveness of those changes. Acts in a problem-solving capacity for complex system implementations and maintenance. Investigates and brings to resolution problems and complaints related to customer benefit setup through coordination with internal personnel. Identifies and recommends updates to policies and procedures for increased efficiency, quality and productivity relative to product management systems.

Education

• University at Buffalo School of Management, The State University of New York

  BS, Business Administration

  2008 — 2012

• Jack Welch Management Institute

  Master of Business Administration - MBA, Business Administration and Management, General

  2018 — 2021